When you start to plan your CRM implementation think in terms of roles and responsibilities.
Microsoft Dynamics™ CRM Online made easy Microsoft Dynamics™ CRM Online made easy
Building on familiar and easy-to-use Microsoft business intelligence features, Microsoft Dynamics™ CRM delivers actionable business insights consistently and naturally.
When everyone on your team is more self-sufficient in analyzing data, acting on business insights, and creating detailed reports, you’ll all make better decisions for your organization—attaining better performance and higher profits.
Make fast, well-informed business decisions by seeing what is happening across your organization in seconds.
Quickly assess the success of each campaign using marketing reports including response rate, ROI analysis, win/loss, and lead sources. Fine-tune existing campaigns or leverage data to improve the success of future campaigns. Users can create multi-language reports with this feature, and set up re-occurring reports. Reports also feature easy scheduling and distribution with strong offline capabilities.
Choose a data source, define a report layout and produce a report without any coding. Users can easily share, publish or mark reports private.
Quickly and easily create custom reports against any field in their database. Easily define objects and create any report on the fly, and add custom charts with easy-to-use wizards. Ad-hoc reports also feature trending and historical comparison.
When you start to plan your CRM implementation think in terms of roles and responsibilities.