Microsoft Dynamics CRM Live     Microsoft Dynamics™ CRM Online made easy

Is CRM Online for You?

"Perfect Fit"

5 - 25 users

  • Workgroups needing to share and cooperate on customer activities
  • Departments looking to centralize customer information in a single place and standardize communications and customer management activities
"Great Fit"

26 - 150 users

  • No-IT Organizations with little to No-IT investments that need a central system for managing customer information
  • Department & Divisions that need a centralized system for managing customer information and standardizing sales, service and marketing capabilities
  • Resource Constrained IT organizations that need to deliver business value, but are unable to do so due to time, budget or resource constraints
"Good Fit"

151 - 250 Users

  • Resource Constrained IT organizations that need to deliver business value, but are unable to do so due to time, budget or resource constraints
  • SaaS Pioneers: Some-IT to Big-IT organizations looking for cutting-edge application delivery and service-oriented software design
  • Pilots looking to validate a successful CRM or Microsoft Dynamics CRM deployment prior to making a larger purchase.

Dynamics CRM Online Overview

What is Microsoft Dynamics CRM Online?

• Full functionality of Microsoft Dynamics CRM - over the web
• Technology managed by Microsoft on your behalf
• Monthly fee model for reduced up-front technology investment
• Secure, on-line access anywhere with web access

Is Microsoft Dynamics CRM Online for you?

• Organizations wish to deploy a solution rapidly on-line
• Companies with limited, overworked or no IT availability
• Rapid-start evaluation projects before a larger deployment
• Organizations with limited technology infrastructure in place
• From 5 to 250 potential CRM users
• Monthly fee model - as low as $39/user/month

Why Your CRM Should Be Microsoft Dynamics CRM

Microsoft Dynamics CRM is an affordable technology solution that helps automate and streamline your organization’s CRM strategy. It provides members across your organization with access to up-to-date information and new ways to respond quickly.

Discover Ten Compelling Reasons to Use Microsoft Dynamics CRM

UNIFY BUSINESS DEPARTMENTS AND DIVISIONS

Five core module components address the unique needs of your business workgroups and make-up the Microsoft Dynamics CRM solution.

Sales fuels sales representative productivity and results.

Marketing helps transform information into knowledge to optimize your marketing mix.

Customer Service helps your team transform customer interactions into meaningful customer relationships.

Analytics helps you use your business’ information to make better decisions.

And Workflows helps automate repetitive work tasks and streamline business processes.

HELPS BUSINESSES OF ALL SIZES

Whether you have a few employees or a few thousand, Microsoft Dynamics CRM can benefit your customer-driven business. Learn how other businesses like yours have used Microsoft Dynamics CRM to get a competitive edge.

EASY TO IMPLEMENT

With a number of edition and deployment options available, Microsoft Dynamics CRM has a solution that’s tailor-made for your business. Learn about the different Offerings.

ENHANCED FOR EVEN BETTER RESULTS

Customer feedback is a key element to the Microsoft Dynamics CRM suite. With each new release, new enhancements are added. From Web-based workflow design to an enhanced offline user experience, the latest version of Microsoft Dynamics CRM is committed to driving innovation in areas that have an immediate business impact.

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When you start to plan your CRM implementation think in terms of roles and responsibilities.