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Microsoft Dynamics™ CRM Online made easy Microsoft Dynamics™ CRM Online made easyReady to get started with CRM Online?
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Ask us about our Spring Promotional Specials for CRM Online customers.
Watch a new 20-minute Webcast with a wealth of information and insight from Microsoft leaders, CRM industry thought leaders, and successful Microsoft Dynamics CRM Online customers.
Here’s a rundown of who and what is featured in the Webcast –
• Introduction by Steve Ballmer, CEO of Microsoft Corporation
• "The Importance of Customer Relationship Management" by Martha Rogers, globally recognized leader in customer strategy and relationship marketing, and founding partner of The Peppers & Rogers Group
• "What Microsoft Dynamics CRM Online Can Do for Your Business" by Brad Wilson, General Manager, Microsoft Dynamics CRM Division
• Success stories from two Microsoft Dynamics CRM Online customers
• And see a demonstration of Microsoft Dynamics CRM Online from Bill Patterson, Director, Microsoft Dynamics CRM Online
Top Ten Compelling Reasons to use CRM
Sales Automation
Marketing Automation
Customer Service
We recommend these books for those that really want to get behind the scenes.
Working - is a comprehensive overview and drill down for the power user and the developer.
Programming - well just like the title says its for those programmers out there.
Unleashed - a good complement to either book.
"Internet Business Initiatives was instrumental in guiding us through the purchase decision-making process and identified specific solutions beneficial for our Company. CRM enabled us to consolidate the multitude of details into one easily accessed location, allowing us to more quickly provide effective customer service."
Chris Gripe, Owner, Centennial Management Company, homes association management
CRM is more than the technology - it is the business process transformation that takes place with the technology that really drives the return on investment.
As a Microsoft Gold Certified Dynamics CRM Partner our firm will align the application so that it can take your firm past the bits and bytes to revamping the way your firm interacts with its customers.
We offer fixed price services to make it easy for you. Use us for customizing a specific aspect of your system or engage us to do the whole project.
Check out our Project Service offerings or work we can do in any of these areas: Forms Customization, workflow (business rules), Reports, Data Migration, Business Intelligence, Training or Support.
When you start to plan your CRM implementation think in terms of roles and responsibilities.